Rock Solid Technical , Inc.
Phone: (623) 297-9400
I. Personally-identifiable information.
This site only collects personally-identifiable information from you if you chose to provide this information to us. Personally-identifiable information collected with your consent may include, for example, name, e-mail address, resume information, or any inquires you may make through our web site. Rock Solid Technical does not provide personally-identifiable information to unaffiliated third-parties in its normal course of business. However, we will provide such information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.
III. Nonpersonally-identifiable information.
This site also collects nonpersonally-identifiable information. For example, as you browse this web site we may collect information about your visit, but not about you personally. Via web server logs, for example, we may monitor statistics such as: the number of people that visit our site, which page(s) are visited on our site, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit our site (e.g., Netscape Navigator, Microsoft Internet Explorer, etc.). Our web site uses an outsourcing program, WebTrends Suite, to assist us in analyzing this data to better tailor our web site. We do not share aggregated data about our visitors with any third party.
We reserve the right to retain personally-identifiable information collected through this site for the length of our business relationship with you. In some cases, we will retain the information for a longer period if required to do so by law, regulation, or the Individual Reference Services Group Industry Principles.
INFORMATION USE AND CONSUMER CHOICE
The information collected by this web site is used only for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), and for the administration, review and/or the improvement the content of our web sites.
We may contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested.
If you decide that you do not want to receive further emails regarding your inquiry from Rock Solid Technical , you can reply to the email or use the telephone number (623) 297-9400 with a request that we not continue to email you.
We may disclose information you provide to us to third parties in order to complete a transaction that you requested.
Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.
ACCESS AND CORRECTION
Rock Solid Technical Services knows the importance of accurate data. Therefore, we strive to maintain the accuracy of the information collected through this web site. Furthermore, we believe that the individual is invaluable in ensuring that data is complete and accurate. We will provide you with access to personally-identifiable information you provide through our web site for as long as we maintain that information in a readily accessible format. Similarly, we permit and encourage you to correct inaccuracies in the information you submit to us through our web site.
If you wish to correct any inaccurate information you have submitted to this site, please call (623) 297-9400 or send an e-mail to: firstname.lastname@example.org.
We take steps to protect against the loss, misuse, or unauthorized alteration of personally-identifiable information collected through this web site. We recognize the importance of security for all personally-identifiable information collected by our web site. We exercise care in providing secure transmission of your information from your PC to our servers.
Once we receive personally-identifiable information, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer ("SSL") encryption.
We strictly limit access to personally-identifiable information to those employees who need access in order to carry out their job responsibilities. All employees are prohibited from "browsing" through our files and databases. We train our employees in the application of our need-to-know standard. We periodically audit for compliance with this standard and we impose penalties for any failure to comply with this standard.